Career Opportunity - Finance and Customer Service Manager

Career Opportunity: Finance and Customer Service Manager
Posted: February 1, 2018
Salary Range: $8,750 - $11,500 monthly
Closing Date: Apply Immediately. This position is open until filled. First review of applications will occur not later than February 15, 2018

The District
 Scotts Valley Water District serves as a regional leader in sustainable water management and is the trusted source of high-quality water for our local community. 

The Community
Scotts Valley is located amidst the redwood forests in the western Santa Cruz mountains is a small suburban community with a proud link to its past. A gateway to high tech and natural wonders, it is just 30 minutes from San Jose's Silicon Valley and six miles from beautiful Santa Cruz beaches. Scotts Valley offers a thriving community with small town values, excellent schools, low crime rates, a mild climate and lovely residential neighborhoods. The community places a high value on livability, innovation and planning for the future and the Scotts Valley Water District is proud to play a vital role in supporting those efforts by providing a reliable, high quality water supply.

The Position
The Finance and Customer Service Manager effectively plans, organizes and supervises the day-to-day operations  of the finance, accounting, payroll, utility billing and customer service functions of the District. This is an executive level at-will exempt position that provides leadership and maintains oversight of  diverse and complex functions related to financial and customer service activities.

Minimum Qualifications
Knowledge: Principles and methods of financial analysis in development and monitoring of budgets, projections, and investments; Generally Accepted Accounting Principles (GAAP) and/or Governmental Accounting Standards Board (GASB); principles of banking and investments, risk management, purchasing and payroll; general practices of establishing goals and planning work; staff supervision, motivation and evaluation; customer service procedures including billing, collections and recordkeeping; principles and practices of policy development and implementation; pertinent regulatory framework; computer applications related to financial and business services.

Skills: Organizing own work and work of a team; setting priorities and making decisions independently with a maximum accuracy despite frequent interruptions; performing complex accounting and financial analysis.

Abilities: Quickly learn policies and procedures; adapt to and embrace change; lead and inspire a diverse team of professionals; act in an advisory capacity to the executive team and Board of Directors.

Education and Experience: Any combination of experience and education that has produced the necessary knowledge, skills and abilities is qualifying. A typical way of obtaining the required qualifications would be:

Experience: Seven to ten years related experience with demonstrated progressive responsibilities. At least two years of it must include the supervision of a professional staff in financial analysis and accounting.

Education: Bachelor’s degree in accounting, finance, public administration or related field. Additional related education may be substituted for experience or experience might be substituted for education.

Desirable Qualifications: Familiarity with governmental accounting and prior work experience at a public agency or water utility.

License or Certification: Must possess and maintain a valid California Driver’s License and a safe driving record. Certified Public Accountant license is desirable.

Other Requirements: Must take part in all safety and training programs for staff, must have sufficient eyesight to red standard text on paper and computer screen, must have acute hearing, must be able and willing to lift, drag and push files and records weighing up to 25 pounds.

Selection Procedure
To be considered for this position, please submit via email ( a detailed resume and a compelling cover letter that describes 1) what makes you a good fit for this position and our team, 2) what differentiates you from other candidates, and 3) why did you choose us, the Scotts Valley Water District, as a potential employer. 

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